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The kids are alright

Expat teens typically have an adaptable attitude - and an unusual definition of home

Sungeun Lee, 16, sits in the audience during the rehearsal of her school play and describes her life in self-assured American slang.
Yet Sungeun has never been to America. A Korean passport holder, she came to Budapest from the U.K. 12 years ago.
"I don't feel ties to Korea," she says.
Her approach is a good example of how, when you live in several countries when you're young, the notion of home takes on a different meaning.
Seventeen-year-old Naira Najimova (pictured), originally from Uzbekistan but now living in Prague, would like to go to college in the U.S. - but still speaks longingly of finally settling down somewhere in "a house in the middle of nowhere with a cornfield around it."
Further complicating things is the fact that, once you have adapted to a new place, your relationship with the old place changes.
Adam Szadlena, 16, wandered around in a daze during a return to his native Canada, just as he had after first arriving in Prague, his present base. "Maybe I haven't found my home yet," he reflects. "You have to be conscious of how you dress and talk," says Sanjukta Moorthy, 15, of her return visits to her native India from Central Europe. "I've lost that Indianness in my thinking."
This is usual, and not necessarily negative, according to a 1990s study of 700 American adults who lived abroad at a young age. The study team included Drs. John Useem and Ruth Hill Useem of Michigan State University.
"Most [such people] establish relationships easily in new situations and have interests that connect them to people wherever they go," the study said. Two-thirds of the respondents "report a beneficial impact on most relationships." And people with such backgrounds become mediators, problem solvers, and adaptable sorts who relate to all kinds of people, the study found.
In the opinion of Canadian Robin Pascoe, author of Culture Shock! A Parent's Guide, expat parents should "define home as an emotional rather than a physical place. Home is shared memories, and being with people you don't have to explain yourself to."
"If children come from a warm, supportive family, within three weeks they feel they've always been here," concurs Mel Moore, headmaster at the British International School of Prague.
In fact, kids often fit in right away while their parents still long for home.
"Parents have an American shell and an overseas outer layer," says Brandon Cook, son of a U.S. Foreign Service family who moved to Pakistan in 2000. "Kids get it on the inside."

When the Silk Road is Neither - Troubles in Far Flung Areas

We travel not for trafficking alone,
By hotter winds our fiery hearts are fanned.
For the lust of knowing what should not be known,
We take the Golden Road to Samarkand.
- James Elroy Flecker, 1913 -


Afghan camels
And when the SUV breaks down.....

Romantic notions of the steppes of Central Asia are ubiquitous, having been chronicled in symphonies by Russian composers and expressed in countless literary works by fascinated Western writers. However, such fanciful images of Central Asia's stark beauty and rich cultures were no doubt often lost on those who were charged with navigating its routes. While at the height of Genghis Khan's empire the Silk Road constituted one of the most complex and developed road systems in the world, traversing it was still no easy task. During this time Marco Polo and other Europeans made their trek all the way from Europe to China. The terrain of the Silk Road was difficult, the possible routes were numerous, and the dangers of the journey were deadly serious.

Some Things Never Change

As the Central Asian states slowly emerge from a near century long isolation under Soviet rule, the region is returning to its role as a meeting place for East and West. The ancient Silk Road routes are once again playing host to international trade and Move One's staff are on the front lines. While touring around in a Toyota 4x4 is certainly a step up from Marco Polo's camel caravans, our staff in the field face many of the same hazards that have plagued the journeys of Silk Road travelers for centuries. Badly deteriorated road surfaces, dangerous mountain passes, threat of banditry, massive gorges without barriers, sandstorms, snowstorms, six-meter icicles hanging from the tops of tunnels - these are just some of the obstacles that our drivers in the region are confronted with on a regular basis.

One of the few things that our drivers can count on not delaying them is construction and roadwork. Indeed, the roads in most parts of Central Asia have not seen maintenance in decades and our truckers covering the "Silk Road" today find that their progress is far from silky-smooth. In fact, quite often there isn't even a road. Each season presents its own challenges. When roads are covered in snow, frozen-solid rivers are sometimes utilized as makeshift highways. And come spring, a whole new set of challenges comes into play. Thawing snow can destroy the rare roads that do exist. Mudslides and roads caving in are everyday occurrences. Our manager in Afghanistan, Jay Cziraky, recalls seeing asphalt overhanging a gorge by two meters, the earth beneath the road having been completely washed away.
inside salang bad
Bumper to bumper in Afghanistan
Another road hazard is landmines, an ever-present danger in previously war-torn Afghanistan and one that Alexander the Great certainly never had to worry about. Sometimes shifting sands can expose mines that were planted years ago. And flooding and mudslides can move mines from their original locations, bring them into driving areas.

Given the range of dangers that our drivers face it is perhaps unsurprising that Move One has lost 3 drivers while in the line of duty in Central Asia - one over a cliff and two in a terrorist attack in Southern Afghanistan. While the dangers posed cannot be eliminated, one driver lost is too many and preventing further casualties hinges on taking all the necessary precautions.

Prepare For The Worst

Just as the success of travel during Marco Polo's era was dependent on the techniques of caravan travel and the skill of the riders so too does Move One rely on the expertise, local knowledge and preparedness of its drivers.

When trucking across this region, proper planning is essential. All trucks travel in convoys, and undergo thorough inspections prior to departure. In wintertime, the lead vehicle is often fitted with a snowplow. As a result, Move One convoys often look more like mobile road-engineering units, equipped with portable bridges, shovels, picks, axes, chains and repair kits. Not to be overlooked, the staff's personal vehicles are outfitted with winches, roll cages and steel bush bars and give the impression of an SUV on steroids. Not the standard features people look for in their cars, but then again our Silk Road staff are not your standard sort of people.

Access to a reliable means of communication is also important to a shipment's success. All Move One convoys are equipped with mobile satellite units and check in on a regular basis with our Budapest control center. That center is staffed with native speakers from all over Central Asia, Eastern Europe and the Balkans, and most problems can be solved in a matter of minutes, assuming a quick connection is possible.

However, in many situations there is little the Budapest headquarters can do to alleviate a problem that is thousands of miles away, particularly if a vehicle requires serious repairs. In these cases, the drivers are truly left to their own devices. Well, not exactly. On more than one occasion, the ingenuity and helpfulness of local people has been an invaluable resource for our Silk Road staff.

Andy Taylor, Move One's manager, recently made a trip to the Paunchier Valley when the company Toyota's shocks blew out. With no electricity for hundreds of miles and an average of 1 person to every 50 km the situation seemed bleak. Remarkably, Andy managed to track down a local farmer who defied all expectations and managed to cobble together the necessary equipment to get the vehicle back on the road.

Toughing It Out

While the assistance of local inhabitants no doubt also benefited the caravaneers of days gone by, the costs of traveling the Silk Road eventually came to be seen as outweighing the benefits. The demise of the Silk Road's importance coincided with the discovery of of a sea route to India that made the risks of overland caravans unnecessary. However, overland travel has once again become essential. The region, indeed the international community as a whole, depends on overland shipping to allow for the delivery of humanitarian and military aid to remote areas. Additionally, land transport is beginning to provide an outlet to world markets for the region's wealth of natural resources. Although the going is tough, rest assured that Move One will continue to brave the bumps along the way in order to service both the needs of the region and our clients.

Streamlining procedures at our Hungary HQ

Imagine a MoveOne customer is sending shipments to four countries. The last thing they want is to be sent four different bills in Polish, Russian, Uzbek, and Hungarian from MoveOne offices in various countries.

But that doesn't happen here. This situation shows why we centralize so many of our procedures through our Budapest headquarters office, including billing.
"There's one point of contact and it's easier for our customers," Managing Director Curt Clements said. "One email, one bill, and they pay one bank account."
As our company has grown throughout Central and Eastern Europe and into Central Asia, it has become increasingly important to centralize our procedures to make sure that all offices work in the same reliable, efficient manner.
Examples of centralization are present all over our company. For example, all ads are created and approved in Budapest.
In the moving department, our FIDI status is a matter of pride. So every office needs to adhere to FIDI standards. HQ staff collect copies of all paperwork to ensure that procedures are followed. In addition, survey packets are created in Budapest based on the same model and individualized for each country.
Centralizing everything in one place doesn't just benefit the customer, Move One Finance Manager Shen Breckon is quick to point out. It helps us as well.
"We can control and monitor costs (across all our offices), and make sure our pricing is competitive," he said.
There's another, very practical reason why we've chosen to centralize everything in Budapest: reliable infrastructure. Can you imagine having our home base at our Afghanistan office, where you can't depend on electricity or the phones?
Expat Relocation Center website
All this centralization means that our HQ, in a modern downtown building where we moved in February, is a very busy place.
We occupy the entire third floor, with spacious offices for ERC, Move One, AES Cargo, and the finance department. Next to the cargo area is "the IT cave," where our high-tech staff keep the computers up and running in the company of four servers and lots of caffeinated beverages.
The long halls are bustling all day long with a mix of people and nationalities. HQ is a diverse place; on any given day you can pass by someone from Hungary, Yugoslavia, Canada, England, the United States, Russia, Japan, France, South Africa, Kosovo, Australia, or New Zealand. And that's only from our 51 employees -- clients can be from anywhere.
Wherever our clients may hail from, when booking shipments we kindly ask that they route all communications, requests and tracing via our Budapest headquarters. Keeping touch in this way allows us to handle your shipment in the most efficient manner. Even if you want an update on a shipment's status our center is your best bet. In many cases our operations center has a satellite link with our field offices and can provide instant updates.
For up to date information on routings and consignment information please visit our website at: www.moveone.info.

Car insurance

Any car driven in Hungary must have third-party liability insurance. In addition, we strongly recommend Casco (full coverage) insurance.
Bad streets
How are your shocks?
The crumbling, potholed state of some roads in Hungary means a motorist might end up claiming damages from a local government for damages to a vehicle. And those governments can turn out to be stout defendants, seeking any excuse for not accepting that poor road quality is to blame for the mishap.
Anyone who has a car accident caused by bad road surfaces must do the following before attempting to claim any money from the city hall:
  • stop people nearby and persuade them to act as witnesses

  • take photos demonstrating what happened

  • call the police immediately
ERC's staff is happy to help with car insurance issues, including the translation of your documents. Contact Ancsa Szabadkai on ancsa@erc.hu.

Lending a hand to Macedonia's needy

The AES Group's staff in Macedonia is on a charity drive right now, with a fund-raising arts event scheduled for April 18 at time of going to press.

Chatting for charity
"We are planning a party in Skopje where 15-20 artists will be selling their arts and 20% of the profit will go to charity," manager Koki Spasovski said recently. The plan was that the cost of admission tickets would cover the costs of music, food and drinks and so forth.
No strangers to philanthropic endeavors, Koki and his team were heavily involved in the American Chamber of Commerce Christmas Charity Party, which was held on December 23 last year after two months of preparation. AES, a member of AmCham, was a platinum sponsor of this event - the highest c ategory.
AES' contributions included organizing the decoration of the restaurant of the Alexander Palace hotel, and sponsorship of some of the food.
The party raised around $5,000, which will be used to buy special devices for detection of damaged hearing in babies under eight months old. It will be donated to an institute for children with impaired hearing in Bitola, 180 kilometers from Skopje. The device will be purchased from Germany and will be the first of its type in Macedonia.
Attached are few pictures from the Christmas Party, including Koki with the U.S. Ambassador Lawrence Butler and his wife. Several other notable Macedonian and international political figures were at the party, too.

The A-B-Cs of vehicle registration

For people wanting to bring an automobile into Hungary, swimming through the alphabet soup of vehicle registration - V-plates, C-plates, and Z-plates - can be pretty bewildering.

That's why MoveOne's sister company, ERC, established an online registration questionnaire at www.erceurope.com.
Foreign citizens who are bringing in a car from abroad and want to register it in Hungary face many difficult questions. For example, they will have to weigh the advantages and disadvantages of supplying their vehicle with a C-plate (they pay the taxes and duties) or a V-plate (they establish a bank guarantee or customs bond equal to the value of duties and taxes).
They might also want to consider whether or not their car meets the EU's "R1" criteria - meaning that no customs have to be paid when entering Hungary.
There is a strict limit on how long an expat can drive a foreign car in Hungary without registering it. What's more, if it is not locally registered the owner cannot claim any insurance in case of an accident - and might be paying a fortune for third-party liability insurance in their home country, which will not help them in Hungary.
Then there is the issue of how often the car needs to have its regular technical inspections. This can be anywhere between two and five years, depending on the car.
ERC's questionnaire makes it easy to begin because it can calculate bank guarantee amounts, based on the information that website visitors give about their vehicles and themselves.
After finishing the vehicle registration questionnaire, anyone who is interested in pursuing vehicle registration with ERC can print out a service proposal from the site, then send it to ERC signed and stamped.

In motion is published quarterly by Move One for our fellow moving companies, partners and members of the FIDI association.

Send comments, questions, and ideas for this publication to editor@moveone.info

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Millennium Center Building
Pesti Barnabás u. 4, 3rd floor
1052 Budapest
Tel.: 266-0181
Fax: 266-3280
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