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Expat teens typically have an adaptable attitude - and an
unusual definition of home
Sungeun Lee, 16, sits in the audience during the rehearsal
of her school play and describes her life in self-assured
American slang. Yet Sungeun has never been to America. A
Korean passport holder, she came to Budapest from the U.K. 12
years ago. "I don't feel ties to Korea," she says. Her
approach is a good example of how, when you live in several
countries when you're young, the notion of home takes on a
different meaning.
Seventeen-year-old
Naira Najimova (pictured), originally from Uzbekistan but now
living in Prague, would like to go to college in the U.S. -
but still speaks longingly of finally settling down somewhere
in "a house in the middle of nowhere with a cornfield around
it." Further complicating things is the fact that, once you
have adapted to a new place, your relationship with the old
place changes. Adam Szadlena, 16, wandered around in a
daze during a return to his native Canada, just as he had
after first arriving in Prague, his present base. "Maybe I
haven't found my home yet," he reflects. "You have to be
conscious of how you dress and talk," says Sanjukta Moorthy,
15, of her return visits to her native India from Central
Europe. "I've lost that Indianness in my thinking." This
is usual, and not necessarily negative, according to a 1990s
study of 700 American adults who lived abroad at a young age.
The study team included Drs. John Useem and Ruth Hill Useem of
Michigan State University. "Most [such people] establish
relationships easily in new situations and have interests that
connect them to people wherever they go," the study said.
Two-thirds of the respondents "report a beneficial impact on
most relationships." And people with such backgrounds become
mediators, problem solvers, and adaptable sorts who relate to
all kinds of people, the study found. In the opinion of
Canadian Robin Pascoe, author of Culture Shock! A Parent's
Guide, expat parents should "define home as an emotional
rather than a physical place. Home is shared memories, and
being with people you don't have to explain yourself
to." "If children come from a warm, supportive family,
within three weeks they feel they've always been here,"
concurs Mel Moore, headmaster at the British International
School of Prague. In fact, kids often fit in right away
while their parents still long for home. "Parents have an
American shell and an overseas outer layer," says Brandon
Cook, son of a U.S. Foreign Service family who moved to
Pakistan in 2000. "Kids get it on the inside."
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We travel not for trafficking alone,
By hotter winds our fiery hearts are fanned.
For the lust of knowing what should not be known,
We take the Golden Road to Samarkand.
- James Elroy Flecker, 1913 -
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And when the SUV breaks down.....
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Romantic notions of the steppes of Central Asia are
ubiquitous, having been chronicled in symphonies by Russian
composers and expressed in countless literary works by
fascinated Western writers. However, such fanciful images of
Central Asia's stark beauty and rich cultures were no doubt
often lost on those who were charged with navigating its
routes. While at the height of Genghis Khan's empire the Silk
Road constituted one of the most complex and developed road
systems in the world, traversing it was still no easy task.
During this time Marco Polo and other Europeans made their
trek all the way from Europe to China. The terrain of the Silk
Road was difficult, the possible routes were numerous, and the
dangers of the journey were deadly serious.
Some Things Never Change
As the Central Asian states slowly emerge from a near
century long isolation under Soviet rule, the region is
returning to its role as a meeting place for East and West.
The ancient Silk Road routes are once again playing host to
international trade and Move One's staff are on the front
lines. While touring around in a Toyota 4x4 is certainly a
step up from Marco Polo's camel caravans, our staff in the
field face many of the same hazards that have plagued the
journeys of Silk Road travelers for centuries. Badly
deteriorated road surfaces, dangerous mountain passes, threat
of banditry, massive gorges without barriers, sandstorms,
snowstorms, six-meter icicles hanging from the tops of tunnels
- these are just some of the obstacles that our drivers in the
region are confronted with on a regular basis.
One of the few things that our drivers can count on not
delaying them is construction and roadwork. Indeed, the roads
in most parts of Central Asia have not seen maintenance in
decades and our truckers covering the "Silk Road" today find
that their progress is far from silky-smooth. In fact, quite
often there isn't even a road. Each season presents its own
challenges. When roads are covered in snow, frozen-solid
rivers are sometimes utilized as makeshift highways. And come
spring, a whole new set of challenges comes into play. Thawing
snow can destroy the rare roads that do exist. Mudslides and
roads caving in are everyday occurrences. Our manager in
Afghanistan, Jay Cziraky, recalls seeing asphalt overhanging a
gorge by two meters, the earth beneath the road having been
completely washed away.
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Bumper to bumper in Afghanistan
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Another
road hazard is landmines, an ever-present danger in previously
war-torn Afghanistan and one that Alexander the Great
certainly never had to worry about. Sometimes shifting sands
can expose mines that were planted years ago. And flooding and
mudslides can move mines from their original locations, bring
them into driving areas.
Given the range of dangers that our drivers face it is
perhaps unsurprising that Move One has lost 3
drivers while in the line of duty in Central Asia - one over a
cliff and two in a terrorist attack in Southern Afghanistan.
While the dangers posed cannot be eliminated, one driver lost
is too many and preventing further casualties hinges on taking
all the necessary precautions.
Prepare For The Worst
Just as the success of travel during Marco Polo's era was
dependent on the techniques of caravan travel and the skill of
the riders so too does Move One rely on the
expertise, local knowledge and preparedness of its drivers.
When trucking across this region, proper planning is
essential. All trucks travel in convoys, and undergo thorough
inspections prior to departure. In wintertime, the lead
vehicle is often fitted with a snowplow. As a
result, Move One convoys often look more like mobile
road-engineering units, equipped with portable bridges,
shovels, picks, axes, chains and repair kits. Not to be
overlooked, the staff's personal vehicles are outfitted with
winches, roll cages and steel bush bars and give the
impression of an SUV on steroids. Not the standard features
people look for in their cars, but then again our Silk Road
staff are not your standard sort of people.
Access to a reliable means of communication is also
important to a shipment's success. All Move
One convoys are equipped with mobile satellite units and
check in on a regular basis with our Budapest control center.
That center is staffed with native speakers from all over
Central Asia, Eastern Europe and the Balkans, and most
problems can be solved in a matter of minutes, assuming a
quick connection is possible.
However, in many situations there is little the Budapest
headquarters can do to alleviate a problem that is thousands
of miles away, particularly if a vehicle requires serious
repairs. In these cases, the drivers are truly left to their
own devices. Well, not exactly. On more than one occasion, the
ingenuity and helpfulness of local people has been an
invaluable resource for our Silk Road staff.
Andy Taylor, Move One's manager, recently made a trip to
the Paunchier Valley when the company Toyota's shocks blew
out. With no electricity for hundreds of miles and an average
of 1 person to every 50 km the situation seemed bleak.
Remarkably, Andy managed to track down a local farmer who
defied all expectations and managed to cobble together the
necessary equipment to get the vehicle back on the road.
Toughing It Out
While the assistance of local inhabitants no doubt also
benefited the caravaneers of days gone by, the costs of
traveling the Silk Road eventually came to be seen as
outweighing the benefits. The demise of the Silk Road's
importance coincided with the discovery of of a sea route to
India that made the risks of overland caravans unnecessary.
However, overland travel has once again become essential. The
region, indeed the international community as a whole, depends
on overland shipping to allow for the delivery of humanitarian
and military aid to remote areas. Additionally, land transport
is beginning to provide an outlet to world markets for the
region's wealth of natural resources. Although the going is
tough, rest assured that Move One will continue to
brave the bumps along the way in order to service both the
needs of the region and our clients.
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Imagine a MoveOne customer is sending shipments to four
countries. The last thing they want is to be sent four
different bills in Polish, Russian, Uzbek, and Hungarian from
MoveOne offices in various countries.
But that doesn't happen here. This situation shows why we
centralize so many of our procedures through our Budapest
headquarters office, including billing. "There's one point
of contact and it's easier for our customers," Managing
Director Curt Clements said. "One email, one bill, and they
pay one bank account." As our company has grown throughout
Central and Eastern Europe and into Central Asia, it has
become increasingly important to centralize our procedures to
make sure that all offices work in the same reliable,
efficient manner. Examples of centralization are present
all over our company. For example, all ads are created and
approved in Budapest. In the moving department, our FIDI
status is a matter of pride. So every office needs to adhere
to FIDI standards. HQ staff collect copies of all paperwork to
ensure that procedures are followed. In addition, survey
packets are created in Budapest based on the same model and
individualized for each country. Centralizing everything in
one place doesn't just benefit the customer, Move
One Finance Manager Shen Breckon is quick to point out.
It helps us as well. "We can control and monitor costs
(across all our offices), and make sure our pricing is
competitive," he said. There's another, very practical
reason why we've chosen to centralize everything in Budapest:
reliable infrastructure. Can you imagine having our home base
at our Afghanistan office, where you can't depend on
electricity or the phones?
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All this
centralization means that our HQ, in a modern downtown
building where we moved in February, is a very busy
place. We occupy the entire third floor, with spacious
offices for ERC, Move One, AES Cargo, and the finance
department. Next to the cargo area is "the IT cave," where our
high-tech staff keep the computers up and running in the
company of four servers and lots of caffeinated
beverages. The long halls are bustling all day long with a
mix of people and nationalities. HQ is a diverse place; on any
given day you can pass by someone from Hungary, Yugoslavia,
Canada, England, the United States, Russia, Japan, France,
South Africa, Kosovo, Australia, or New Zealand. And that's
only from our 51 employees -- clients can be from anywhere.
Wherever our clients may hail from, when booking shipments
we kindly ask that they route all communications, requests and
tracing via our Budapest headquarters. Keeping touch in this
way allows us to handle your shipment in the most efficient
manner. Even if you want an update on a shipment's status our
center is your best bet. In many cases our operations center
has a satellite link with our field offices and can provide
instant updates. For up to date information on routings
and consignment information please visit our website at: www.moveone.info.
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Any car driven in Hungary must have third-party
liability insurance. In addition, we strongly recommend
Casco (full coverage) insurance.
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How are your
shocks?
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The
crumbling, potholed state of some roads in Hungary means
a motorist might end up claiming damages from a local
government for damages to a vehicle. And those
governments can turn out to be stout defendants, seeking
any excuse for not accepting that poor road quality is
to blame for the mishap. Anyone who has a car
accident caused by bad road surfaces must do the
following before attempting to claim any money from the
city hall:
- stop people nearby and persuade them to act as
witnesses
- take photos demonstrating what happened
- call the police immediately
ERC's staff is
happy to help with car insurance issues, including the
translation of your documents. Contact Ancsa Szabadkai
on ancsa@erc.hu.
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The AES Group's staff in Macedonia is on a charity drive
right now, with a fund-raising arts event scheduled for April
18 at time of going to press.
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Chatting for
charity
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"We
are planning a party in Skopje where 15-20 artists will be
selling their arts and 20% of the profit will go to charity,"
manager Koki Spasovski said recently. The plan was that the
cost of admission tickets would cover the costs of music, food
and drinks and so forth. No strangers to philanthropic
endeavors, Koki and his team were heavily involved in the
American Chamber of Commerce Christmas Charity Party, which
was held on December 23 last year after two months of
preparation. AES, a member of AmCham, was a platinum sponsor
of this event - the highest c ategory. AES' contributions
included organizing the decoration of the restaurant of the
Alexander Palace hotel, and sponsorship of some of the food.
The party raised around $5,000, which will be used to buy
special devices for detection of damaged hearing in babies
under eight months old. It will be donated to an institute for
children with impaired hearing in Bitola, 180 kilometers from
Skopje. The device will be purchased from Germany and will be
the first of its type in Macedonia. Attached are few
pictures from the Christmas Party, including Koki with the
U.S. Ambassador Lawrence Butler and his wife. Several other
notable Macedonian and international political figures were at
the party, too.
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For people wanting to bring an automobile into Hungary,
swimming through the alphabet soup of vehicle registration -
V-plates, C-plates, and Z-plates - can be pretty
bewildering.
That's why MoveOne's sister company, ERC, established an
online registration questionnaire at www.erceurope.com. Foreign citizens who
are bringing in a car from abroad and want to register it in
Hungary face many difficult questions. For example, they will
have to weigh the advantages and disadvantages of supplying
their vehicle with a C-plate (they pay the taxes and duties)
or a V-plate (they establish a bank guarantee or customs bond
equal to the value of duties and taxes). They might also
want to consider whether or not their car meets the EU's "R1"
criteria - meaning that no customs have to be paid when
entering Hungary. There is a strict limit on how long an
expat can drive a foreign car in Hungary without registering
it. What's more, if it is not locally registered the owner
cannot claim any insurance in case of an accident - and might
be paying a fortune for third-party liability insurance in
their home country, which will not help them in Hungary.
Then there is the issue of how often the car needs to have
its regular technical inspections. This can be anywhere
between two and five years, depending on the car. ERC's
questionnaire makes it easy to begin because it can calculate
bank guarantee amounts, based on the information that website
visitors give about their vehicles and themselves. After
finishing the vehicle registration questionnaire, anyone who
is interested in pursuing vehicle registration with ERC can
print out a service proposal from the site, then send it to
ERC signed and stamped.
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In motion is published quarterly by Move One for our
fellow moving companies, partners and members of the
FIDI association.
Send comments, questions, and ideas for this publication
to editor@moveone.info
for other assistance, contact the Move One headquarters
at: Millennium Center Building Pesti Barnabás u.
4, 3rd floor 1052 Budapest Tel.: 266-0181 Fax:
266-3280 info@moveone.info
www.moveone.info
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The AES family:
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