At Move One our customers always come first. Our goal is to deliver exceptional service at all times. We recognize that we live in a very transient world and we need you to come back next time you move and recommend our services to your friends and family when they move. In other words our aim is to keep our customers satisfied at all times.
That’s why we think of every detail of your move, and train our teams to understand the expectations of our customers. There are of course elements of your move that maybe out of our control for example traffic or customs clearance. In these circumstances one of the customer service team will communicate any delays or challenges to ensure you have first hand information at all times.